Originally Posted by
AOD_AceofSlayed
Just going to throw my copper in.
I've gone through 4 of these headsets. My first headset, the arm broke. Not quite sure how but the screw worked out and it eventually wore off. The last 2 stopped holding a charge. I'm still using the 4th right now.
Every now and then I have the issue with cut in/outs. First of all, it's wireless, but unfortunately was poorly designed and after about 50% battery life cuts in and out.
Secondly, if you use the battery a lot on these headsets and it ends up not holding a proper charge, it'll cut in and out all the time.
On the USB Dongle on the black puck, use a pin to press and hold the reset button.
Also, be sure you're not hooked up to a USB 3.0 port as it can cause interference (logitech)
After resetting if you still have an issue, turn your headset off for thirty minutes while it charges.
The 2 charge issue headsets ended up burning more battery than they were charging in (which seems to make no sense but they'd register as charging and die after about an hour of use and need to be left to recharge even though they were hooked up via the cord).