PC Keeps Restarting - Please Help

[NoPants]

I'm not sure what I need to do.

My PC keeps restarting. I removed all overclocks and still, it's constant with multiple games. Certain games cause restarts to happen more quickly are Divinity Original Sin 2 and Witcher 3 Wild Hunt. Apex normally takes longer for a restart to be necessary.

I've loaded the event viewer and sorted by critical and this is the message I am getting repeatedly:

Product Name: Microsoft Windows Operating system
Product Version: 10.0.19041.1
Event ID: 41
Event Source: Microsoft-Windows-Kernel-Power
Locale ID:1033

[AOD_Nakisanye]

Are you sure you have reset all overclocks to factory settings? Double check, maybe using CPU-Z.
If you are lucky windows detects errors and restarts automatically to prevent damage to your hardware. You can disable this in System and Security: go to system properties-> the advanced tab. Click Startup and recovery and uncheck 'Automatically Restart'. If it stops happening all together you may be good, or something may still be up. If this sorta fixes your problem you may decide to leave it as is.



Mind you, there is still something (slightly) wrong, you are just electing to ignore it.


You had the idea to post the event log, so you probably checked the obvious: is your pc filled to the brim with dust? Is there a FAN not spinning on your GPU? Check your temps, are they running high? Your BIOS also may have a setting to auto-reboot if temperatures get to high.

I've had experience with restarts after booting up games, and sadly there are many things that can go awry: one of the memory dimms/slots may be bad, it could be the videocard being disconnected from the slot, or likely an issue with the fans on gpu or dusty cpu coolers. (edit: one time it was a bad case-fan profile)

Trial and error, I'm afraid.

Keep us posted

[NoPants]

Are you sure you have reset all overclocks to factory settings? Double check, maybe using CPU-Z.
If you are lucky windows detects errors and restarts automatically to prevent damage to your hardware. You can disable this in System and Security: go to system properties-> the advanced tab. Click Startup and recovery and uncheck 'Automatically Restart'. If it stops happening all together you may be good, or something may still be up. If this sorta fixes your problem you may decide to leave it as is.



Mind you, there is still something (slightly) wrong, you are just electing to ignore it.


You had the idea to post the event log, so you probably checked the obvious: is your pc filled to the brim with dust? Is there a FAN not spinning on your GPU? Check your temps, are they running high? Your BIOS also may have a setting to auto-reboot if temperatures get to high.

I've had experience with restarts after booting up games, and sadly there are many things that can go awry: one of the memory dimms/slots may be bad, it could be the videocard being disconnected from the slot, or likely an issue with the fans on gpu or dusty cpu coolers. (edit: one time it was a bad case-fan profile)

Trial and error, I'm afraid.

Keep us posted

So I did the windows memory test, and according to it, it's working perfectly.

My temps generally run a little warm for the GPU as it is a 3080 xc3 that runs around 45-50 at idle at 73 at load.

CPU is a 5800x which runs a little warm, but nothing surprising 50 at idle 70-75 at load.

Also, this is a new PC build (December) so no dust.

[AOD_HOODedDutchman]

Do you have chipset drivers installed from AMDs website. Also download a tool called bluescreenview. Are you getting bluescreens when it restarts or just instant cut to black followed by splash screens of restart?

[AOD_HOODedDutchman]

I'm going to bet its your gpu undervolt. Uninstaller msi afterburner or whatever you used to do it then run DDU and complete wipe gpu drivers and reinstall latest.

[Bowser6666]

Could you post your system specs as well? Restarts when gaming are usually due to these common causes. Overheating, driver issues, and sometimes a bad PSU. If PSU doesn't put out enough power to effectively run all your hardware, Display is usually the first thing to get shut down (via reboot or BSOD) Definitely would recommend monitoring temps when playing and if you haven't done so in awhile, give your computer a thorough cleaning, inside and out. Keep us posted please. So at least we can start ruling out some things before moving on to another troubleshooting idea.

[AOD_LTCaveman]

If it makes life a little easier for ya bud hit me up on Discord (Rafiki#1337 or in the AoD channel it's AOD_LTCaveman)

[NoPants]

I reinstalled windows, started from scratch and unchecking the nakisanye mentioned seems to have fixed the problem. Not currently running any CPU or GPU overclocks atm.

[AOD_HOODedDutchman]

I reinstalled windows, started from scratch and unchecking the nakisanye mentioned seems to have fixed the problem. Not currently running any CPU or GPU overclocks atm.

I'm betting it was your gpu undervolt. Just use it stock and enjoy it. Likely messed up the driver or didn't actually reset when you set the software back to default. Thats why I mentioned running DDU. It completely wipes gpu drivers and allows you to start from scratch without reinstalling windows.

[AOD_Nakisanye]

Good to hear your problems have been fixed! It was probably a driver undervolt thing like HoodedDutchman said. If everything is fine now, it probably wasn't a PSU thing (which I've also had in the past).

In either case, a fresh install of windows is nice (except for the million updates).

I think I have killed over half a dozen PSUs the last 15 years. Like 7 or 8. Contrast with only one DIMM, two HDDs and two videocards.

[NoPants]

Good to hear your problems have been fixed! It was probably a driver undervolt thing like HoodedDutchman said. If everything is fine now, it probably wasn't a PSU thing (which I've also had in the past).

In either case, a fresh install of windows is nice (except for the million updates).

I think I have killed over half a dozen PSUs the last 15 years. Like 7 or 8. Contrast with only one DIMM, two HDDs and two videocards.

It's just odd because I am running a brand new build that was running perfectly and cleared the stress tests then just started restarting multiple times a day.

[AOD_HOODedDutchman]

It's just odd because I am running a brand new build that was running perfectly and cleared the stress tests then just started restarting multiple times a day.

Not hard to corrupt a GPU driver when you start messing with overclocks. Done it plenty of times. Back in the day you needed to reinstall windows often. Now DDU usually does the trick.

[Bowser6666]

Awesome to hear that issue has been solved !! Overclocking has its perks but for me, it always caused more problems than it was worth.

[Styrgis]

Awesome to hear that issue has been solved !! Overclocking has its perks but for me, it always caused more problems than it was worth.

I hear that. I got into OCing a few years back and now just run a small BIOS OC on my CPU and run stock on the GPU. I'd spend hours getting everything 'just right' and then even more hours figuring out what went wrong a few days later. I've learned I'd rather just game

[NoPants]

looks like it's back to restarting again. damnit this is frustrating

[NoPants]

Im running GPU z and I think it's my CPU, it's regularly getting up to 89 degree + even when im running my fan curves for the 5800x

[AOD_Anvil]

Yeah looks like overheating. Try using isopropyl alcohol to remove the thermal paste and reapply, make sure you don't use too much or too little and have an even coating.

If that doesn't work, you may want to opt for a liquid cooler for your CPU to bring the temps down faster/lower.

[NoPants]

Could it maybe be the XMP settings for the ram?

[AOD_TNT78]

It sound like overheating. Does your CPU fan still work?

[Bowser6666]

Definitely time to remove CPu and clean, then reapply thermal Paste. I prefer Artic SIlver 5. Does an awesome job !